Shipping policy
Processing & Dispatch
All prints are made to order. We typically dispatch within 2–3 business days.
Delivery Times
Most orders arrive within 5–7 business days to the United Kingdom and United States. Delivery times are estimates and may vary by location and carrier.
Tracking
You’ll receive a shipping confirmation email with tracking details as soon as your order has been dispatched.
Shipping Rates
Shipping costs are calculated at checkout and shown before you place your order.
Delivery Address
Please ensure your delivery address is complete and accurate. We are not responsible for delays caused by incorrect or incomplete addresses.
Damaged, Defective or Incorrect Items
If your order arrives damaged, defective, or incorrect, please email heather@inkdot-art.com within 30 days of delivery with your order number and clear photographs of the issue. We will arrange a replacement or full refund promptly.
Returns
For full details on returns and refunds, including our 30-day return policy, please refer to our Refund Policy.